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TennCare: Renewal Time!

TennCare renewals are starting soon - April 1, 2023. Don’t risk a gap in your health insurance. Verify contact information with TennCare today!

TennCare will need to send out paperwork when it is time to renew. Members can choose to receive notifications from TennCare by mail, email, and/or text by setting up a free TennCare Connect account.

TennCare pays for doctor’s visits, medication, and other health care needs. TennCare will need your correct address to send you important information about your coverage.

 

Use these steps to confirm or sign up today: 

  1. Sign up for TennCare Connect. TennCare Connect is TennCare’s free, online portal and select your communication preferences (text, email, mail, etc.).
  2. Verify contact information with TennCare by visiting TennCareConnect.tn.gov or calling 855-259-0701.
  3. Open and respond to all mail from TennCare.
  4. Download the TennCare Connect app onto your mobile device to access notices and information quickly. 

How will the renewal process work?

  • When renewals begin, TennCare will have 12-months to complete every household’s renewal.
  • At the beginning of renewals, most TennCare members will be able to view their renewal month online at TennCare Connect or by calling 855-259-0701.
  • TennCare will first attempt to auto-renew every member’s health care coverage during their renewal month using existing and allowable data sources, like SNAP eligibility and IRS information. If TennCare can verify that a member still qualifies, the individual will receive a notice that their coverage was renewed.
  • If TennCare cannot auto-renew coverage using existing data sources, the member will receive a pre-populated renewal packet by mail or a notification by email, depending on their selected preference.
  • A member will be able to complete the renewal packet in any of these ways: online, by phone, by mail, by fax, or any Department of Human Services (DHS) county office can send your completed packet and proof to TennCare or you can use their kiosk to complete online.
  • A member will have 40-days to complete the packet.